Driven by a strong commitment to digital innovation, enhanced accessibility, and an improved customer experience, the Commercial Bank of Ceylon has further enhanced its Self-Onboarding Platform,enabling new-to-bank customers to open accounts through a more seamless, secure and fully paperless digital experience, eliminating the need to visit a branch.<\/p>\n\n\n\n
Theupgraded platformnow offers a fully digital solution that allows these customers,including Sri Lankans who live abroad,to open savings accounts instantly via the revamped platform on the web or viaa mobile phone. The solution provides a digital account opening experience through real-time video identity verification and automated compliance screening.<\/p>\n\n\n\n
The responsive, web-based ComBank Self Onboarding platform guides customers to open accounts conveniently from anywhere without visiting a branch or completing physical paperwork.<\/p>\n\n\n\n
Commercial Bank Chief Operating Officer Hasrath Munasinghe said the Bank continues to provide customers with a more convenient, accessible and seamless banking experience while supporting green banking goals and promoting a more environmentally responsible approach to banking by reducing the use of paper-based processes.These initiatives are designed to enhance customer convenience by offering a secure, more efficient and flexible account opening experience that can be accessed securely from anywhere, at any time, he said.<\/p>\n\n\n\n
For customers, the benefits are direct and substantial. They gain a faster and more convenient way to open an account without physically visiting a branch, and those living overseas have a secure pathway to onboard with the Bank remotely. The digital process enhances compliance, improves security and accelerates access to fund deposits and related banking facilities.<\/p>\n\n\n\n
The platform will continue to evolve with the introduction of new features and enhanced capabilities, reaffirming the Bank\u2019s commitment to delivering a seamless, future-ready customer experience and setting new benchmarks in digital banking convenience, the Bank said.<\/p>\n\n\n\n
Source: Daily News<\/p>\n","protected":false},"excerpt":{"rendered":"
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