HUTCH, Sri Lanka’s preferred choice for mobile broadband services has unveiled the newest version of the popular HUTCH Self Care app to offer HUTCH subscribers with an enhanced, all-inclusive digital experience. With a host of services,HUTCH usersno longer need to […]
HUTCH, Sri Lanka’s preferred choice for mobile broadband services has unveiled the newest version of the popular HUTCH Self Care app to offer HUTCH subscribers with an enhanced, all-inclusive digital experience.
With a host of services,HUTCH usersno longer need to worry of manually topping up as the app comes with a built in top up/recharge facility. The app relieves the users from remembering the USSD activation codesand transforms USSD and SMS activations by implanting the full service list within the app so that the user can seamlessly activate any service .
The app users become empowered with the novel “My Plan” feature–they can customize their own data plans, and bring in own voice and SMS add-ons of their choice.
More importantly, the app does not levy any usage data fees and enables users to find their balance in real-time just by opening the app at any time of the day.
Commenting on the upgraded HUTCH Self Care app, Yarthav Mathiaparanam AGM – Data, VAS & Digital, Hutchison Telecommunications Lanka (Pvt.) Ltd, stated: “Being a trilingual app, HUTCH Self Care is designed to serve and assist all Hutch subscribers: both pre-paid and post-paid. Customer convenience was the key factor taken into consideration when we upgraded this app and new improvements further enhance it. As the name suggests, the HUTCH Self Care app, provides customers with more control over HUTCH services while keeping up with transparency and simplicity. We invite all HUTCH subscribers to download the app and enjoy the new digital experience.”
Downloadable on Google Play store, Apple App Store and Huawei AppGallery, HUTCH Self Care App facilitates customers’ instant access to HUTCH services straight from their palms.After installing the app, customers can easily register in just two-steps –first by entering the mobile number (078 or 072) and secondly submitting the verification PIN they immediately receive via a text message.
Hutchison Telecommunications Lanka (Pvt.) Ltd, the local subsidiary of Hong Kong based CK Hutchison Holdings Limited has emerged as a ‘force to reckon’ among other mobile network operators in Sri Lanka. Post the acquisition of Etisalat in 2019, HUTCH mobile network expanded rapidlyincluding a nationwide 4G that serves both 078 and 072 subscribers. The expansion enabled HUTCH to provide a “Bigger and Better” network coverage catering to the network needs of people from every corner of the island.